Case Study

Blackbox Solutions chooses CQS for ISO certifications Established in 2012, Blackbox Solutions is a provider of state-of-the-art multifunctional print, scan and copy technologies. The company is an official supplier of a range of products from leading brands including Samsung, Konica Minolta and Kyocera. Blackbox Solutions offers its customers lease or purchase options for the latest printers, along with all consumables such as toners and cartridges.

Based in Maidstone, Kent the company has enjoyed rapid growth over the last few years and now offers its clients innovative IT services and support.

As part of the company's expansion and breadth of services offered, the senior management team decided to go through the ISO 9001 certification to ensure that best practice procedures and high standards are incorporated into everyday operations.

ISO 9001 requires the implementation of a Quality Management System, and organisations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. Blackbox Solutions now has a Quality Management System in place as part of ISO 9001.

In addition to ISO 9001, and to prepare for the new General Data Protection Regulation (GDPR) which comes into force in May 2018, the company hired a dedicated Compliance Office to oversee the company's conformity with the new act. Part of this process was going through the ISO 27001 certification which covers all aspects of information security, and commitment to efficient data security and management.

The certificate required an information security management system (ISMS) be introduced and training provided for all staff members at Blackbox Solutions.

Steve Nolan, Blackbox Solutions' Compliance Officer said: "With so many divisions to our business, along with the GDPR deadline fast approaching, it was important to us that all of Blackbox's operations ran as smoothly as possible and all staff followed best practice. Being awarded ISO 9001 and ISO 27001 certificates has helped us achieve this goal.

"The project manager at CQS was a great help in the whole process and made gaining our ISO certifications stress-free and simple. The training offered to staff was very comprehensive and we are now able to fully comply with ISO procedures."

For more information please visit
www.blackbox-solutions.co.uk

Case Study

Interserve Engineering Services Ltd are providers of intelligent solutions relating to all aspects of mechanical and electrical engineering services. They deliver intelligent solutions from the design, procurement, installation, commissioning and ongoing aftercare for major projects in the private and public sectors.

Since establishment in 1947 Interserve Engineering Services has gained an impressive track record delivering solutions nationally, throughout a range of industries. Their commitment to quality, the environment and health and safety is paramount to this success. More recently Interserve Engineering Services have committed to driving a sustainable working model throughout each project and to this end consider themselves frontrunners in sustainability. Their commitment to the environment was recognised by the awarding of the Green Apple Environment for Built Environment in 2011 for the Malvern Community Hospital project, a stone’s throw away from the CQS head office. In addition, they are also members of the UK Green Building Council with Gold Leaf membership.

Interserve Engineering Services were also part of the team who were involved with construction of Richmond Hill Primary – Passivhaus School. This particular project delivered a school which uses up to 80 per cent less energy than most conventional equivalent types of buildings. Being part of these types of project not only emphasise Interserve Engineering Services commitment to improving their environmental impact but provide a blueprint for others to follow.

We at CQS are proud to work in partnership with Interserve Engineering Services to provide certification of their ISO 9001 (quality), ISO 14001 (environmental) and OHSAS 18001 (health and safety) management systems which further confirms their commitment to providing a quality, environmentally friendly and safe solution to all of their customers.

With CQS we received all necessary guidance from an early proposal plan to the final assessment and ISO certification process. Bill, TMB Patterns

I am writing this letter to thank Certified Quality Systems for their assistance in us gaining ISO 14001 Certification. Dealing with CQS is friendly, informative and professional and we shall look forward to progressing with our next ISO Certification Lauren, Sureset

We chose to use CQS for our IS0 9001 Certification from a CQS flyer. Our views on the assessment process and presentation are CQS supply a good, efficient, understanding and helpfui package which is well presented. We will use you again in the future. Mick, British Gas Services (Commercial)

One aspect I was surprised about is how much ISO 9001 has already helped the business in many ways, and I hope this can continue as we keep growing. Carys, OMHS Contracts Ltd

Management System Certification
Completed… Quite Simply

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